I build businesses and lead them through change.

Denis von Adlerberg in a grey checked suit

I co-founded a MedTech company and led it to acquisition, ran the transformation of customer operations at a major digital bank, and now lead a game studio.

I work where product, AI, and the P&L meet.

Get in touch See the experience ↓

Now: Studio CEO, Playkot
Before: Tinkoff · Body.Space
Sectors: Gaming · Fintech · MedTech
Based: Limassol, Cyprus

Selected experience

A game studio, a bank, a startup.

Playkot

Gaming

Studio CEO2025–present

Product Delivery Director & Executive Operations Producer2023–2025

Growing an established games business.

I lead a studio with responsibility for its P&L, product direction, and operations. We grew revenue and profit by reshaping LiveOps, monetization, and the cost base. We did it without increasing user acquisition spend or growing the team: the capacity came from optimizing how the studio already worked.

More about my role +

My focus is on strengthening mature products: improving how they serve players, how teams operate, and how the business generates sustainable profit.

+40%profit year-over-year · +30% revenue

Tinkoff now T-Bank

Fintech

Head of Service Development2022–2023

Head of Product, Premium & Private Banking2021–2022

Transforming customer operations at scale.

I led the transformation agenda for the bank’s largest department. AI-based routing and broader operational changes reduced its annual operating budget by approximately 30%.

Before that · Premium & Private BankingAs Head of Product I launched Digital Private Banking and a CRM for relationship managers. Cross-sell rose 40%, up-sell 60%, and NPS went from 30 to 60.

More about my role +

The programme matched incoming queries to operators by topic, complexity, and skills, alongside wider changes to service delivery. Time-to-market for service features fell by 30%.

In Premium & Private Banking, service response time fell from 15 to 3 minutes, CSAT rose from 4.6 to 4.9, and customer lifetime value grew 30%. I also launched a project-management training platform that trained 150 project managers and 100 product managers.

~$100Mannual operating savings across the transformation programme

Body.Space

MedTech

Co-founder, CEO & CPO2017–2021

From founding to acquisition.

I co-founded a MedTech business and built its core platform, using AI-enhanced analysis of medical data to help patients find suitable specialists and treatment locations.

More about my role +

I led the business and product from inception through acquisition, combining company building with hands-on responsibility for the platform.

Acquiredfor $2M, after four years building the company and its platform

How I work

Strategy I stay accountable for.

I start with the economics.

At Playkot that meant reshaping LiveOps, monetization, and the cost base before building anything new.

I put AI where it changes a decision.

At Tinkoff, that was routing each customer query to the right operator by topic, complexity, and skill.

I stay until it works.

I have carried P&L responsibility as a founder and as a studio CEO.

Advisory & partnerships

Where I can be useful.

I work best on questions where product, technology, and business meet. These are the conversations I’m interested in having with founders and leadership teams.